We Are Committed To Helping You Get The Information You Need!

We want to answer any questions or concerns you might have regarding our products or services. We are located in Ottawa, Ontario, Canada and can be reached in any of the following ways.

Live Chat

For immediate help or answers, you can chat with us live by clicking the tab on the right of your screen. We are usually available Monday-Friday 9:00am to 4:00pm EST and sometimes have extended hours.


Email is often the best way to get in touch with AirFresh Solutions, especially after hours or with more complex issues. To email, please use the form on this page. We'll reply within 1 business day, and often within the hour. Please ensure is on your safe list so we don't end up as junk mail!


Please note that we will be out of the office and unable to answer phone calls until Monday, September 18th. However, all orders will still be shipping on time and email support is available.

If your questions or concerns can not be dealt with over live chat, text message or by e-mail please call our office Monday-Friday 9:00am to 5:00pm EST at 1-888-491-5415. If theres no answer, we are probably busy helping another customer, so please leave a message and we will get right back to you!